New Outlook and Xplan V3 Plug-in

23/04/25 - The Xplan plug-in (File to Xplan) currently will not work if you have upgraded to the new version of Outlook. IRESS have advised they are currently undertaking development work to ensure the plug-in will work as expected in due course. No time frame has been specified. If you wish to maintain the Xplan plug-in functionality, please continue to use the Classic version of Outlook.
 

Known Issue - Error when attempting diary sync - "Service is temporarily unavailable"

15/10/24 - There is an error in setting up diary sync where the user recieves the following  Service is temporarily unavailable, please try again later: xplan.ServiceUnavailableError(reason="The API version 'V2' has been deprecated.") The Iress teams have concluded their investigations and have concluded that this error in Xplan is due to a change that was performed by Microsoft in the way that they allow connections to their software. As this will require Iress development work to complete, this needs to be considered against other priorities and at this stage they are unable to provide a date that this functionality would become available again.

23/04/25 - IRESS have advised that there will be a temporary fix released in Xplan version 25.4.217. This fix is only an interim measure and will still require a longer-term fix to be implemented. It will remedy the sync issues for existing users, and new users will be able to set up syncs.  An ETA of the release of this version upgrade has not yet been advised.